Evaluating technology ROI is crucial for ensuring that investments in digital tools and platforms directly contribute to operational efficiency and client satisfaction. This process helps to align technology spending with the firm’s strategic goals, driving growth and enhancing the value delivered to clients. Ultimately, evolving digital experiences for clients and advisors can help firms deliver stronger wealth solutions.

In this episode, Shannon Rosic, Director of WealthStack Content and Solutions, speaks with John Spyers, Chief Information and Technology Officer at Buckingham Wealth Partners, about how productivity solutions are resulting in real ROI for firms. 

Shannon and John also discuss:

• Differentiating the client experience with automation
• The critical balance between security and innovation
• How to prioritize technology initiatives throughout a firm’s digital transformation
• Buckingham’s approach to digital transformation

Connect with Shannon Rosic:

• Shannon Rosic
• WealthStack website
• WealthManagement.com

Connect with John Spyers:

• John Spyers
• Buckingham Wealth Partners

About Our Guest:

John Spyers oversees the day-to-day management of the Technology, Data Operations, Product Support, Service Operations, and Onboarding & Integration teams. He helps identify and design solutions that allow Buckingham Strategic Wealth’s technology and other operational areas to be better utilized in order to improve processes and increase efficiency.

John, who joined Buckingham in 2015, is drawn to technology because of its ability to change people’s lives and reshape businesses. In his role, he is able to watch that play out first-hand as his team delivers solutions to help advisors and clients. He gets great reward in interacting with colleagues throughout the organization, challenging each other and continually searching for ways to do things better on behalf of our clients.

Prior to joining Buckingham, John worked for 15 years at Perficient, a technology consulting organization based in St. Louis, and held roles such as director of operations, director of solution delivery and director of corporate projects. He has a bachelor’s degree from Washington University in St. Louis in finance and operations and manufacturing management.

John lives in Wentzville, Missouri, with his wife, Devon, and their two sons, Grayson and William.

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The custodial space is notoriously difficult to break into, but Betterment wasn’t afraid to take the leap. While larger custodians are locked in a battle for scale, Betterment saw an opportunity to better serve smaller RIAs by helping them leverage the platform to support their growth and operational efficiency.

In this episode, Shannon Rosic, director of WealthStack content and solutions, speaks with Thomas Moore, Head of Betterment for Advisors, about why custodial competition is reshaping wealth management. 

Shannon and Thomas also discuss:

• Trends in the robo-advisory space
• Where advisors can find growth  
• Betterment’s approach to AI
• What’s on the roadmap for Betterment 

Connect with Shannon Rosic:

• Shannon Rosic
• WealthStack website
• WealthManagement.com

Connect with Thomas Moore:

• Thomas Moore
• Betterment For Advisors

About Our Guest:

Thomas Moore has spent his career working with top wealth management firms across the country. He is passionate about helping financial advisors to find the best possible solutions for their clients and businesses. Prior to this role, he held lead sales roles for Affiliated Managers Group, SEI and The Vanguard Group.

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