Tag: AI
The WealthStack Podcast: Inside the CTO Mindset at a Modern Family Office with Dan Burke

The WealthStack Podcast: Inside the CTO Mindset at a Modern Family Office with Dan Burke

By |

Family offices sit at the intersection of complexity and innovation, where the stakes are high and trust is everything. The challenge isn’t just adopting new tools, but ensuring they deliver security, transparency, and personalization for ultra-high-net-worth families. In this environment, technology has shifted from back-office infrastructure to the front line of client engagement.

In this episode, host Shannon Rosic speaks with Dan Burke, chief technology officer and founding partner at Callan Family Office, about how CTOs balance innovation with risk, build client-driven tech roadmaps, and why reporting and data remain the backbone of digital transformation in wealth management.

They discuss:

  • His journey from investment analyst to CTO and the founding of Callan Family Office
  • Why ultra-high-net-worth families need more than just investment management
  • The role of trust, data and assumptions in adopting AI tools
  • How Callan approaches risk management, cybersecurity and process improvement
  • The Tax Overlay Management program for after-tax optimization

Resources:

Connect with Shannon Rosic:

Connect with Dan Burke:

About Our Guest:

Dan Burke serves as Chief Technology Officer at Callan Family Office and leads the development of the firm’s integrated technology offering for ultra-high-net-worth families and family offices.

Dan brings 20 years of tax-efficient portfolio construction and investment technology experience to his role guiding the firm’s technology strategy. He oversees data management, system integration, and the aggregated reporting platform that empowers Callan Family Office professionals to deliver customized advice and solutions. Dan manages a key component of this platform, CFO’s Tax Overlay Management program, and works directly with clients to design portfolios that seek to maximize after-tax, net-of-fee investment returns.

In addition to his technology leadership, Dan serves as a Co-Chair of the Callan Family Office Investment Committee.

Previously, Dan was Managing Director and Head of Institutional OCIO at Wells Fargo Private Bank, leading investment management for its largest institutional and philanthropic clients. He also held senior roles at Abbot Downing, where he led portfolio construction and developed the firm’s tax-efficient portfolio management framework. Dan began his career as an investment analyst at Morgan Stanley.

Dan earned his MBA with High Honors from the University of Chicago Booth School of Business, specializing in Finance, Econometrics, and Statistics. He holds a BBA in Finance, Magna Cum Laude, from Bowling Green State University and is a Chartered Financial Analyst (CFA).

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
The WealthStack Podcast: Leveraging Forms Automation to Boost Client Experience with Rich Walker

The WealthStack Podcast: Leveraging Forms Automation to Boost Client Experience with Rich Walker

By |

As financial technology continues to evolve, one key area of change is the automation of routine tasks. For wealth management professionals, forms automation is essential for boosting efficiency, reducing manual errors, and enhancing the client experience. As the demand for faster, more seamless processes grows, many advisors are turning to automation solutions to streamline paperwork and focus on what matters most: building relationships and growing their businesses.

In this episode of The WealthStack Podcast, host Shannon Rosic, director of WealthStack content and solutions, sits down with Richard Walker, CEO and co-founder of Quik!, to explore how automating forms can help financial advisors save time, reduce errors, and ultimately improve client experience.

Shannon and Rich also discuss:

  • The impact of forms automation on productivity and client engagement
  • Why clean data is critical for a successful automation strategy
  • The implications of AI and how it’s enhancing accuracy
  • The future of forms automation and how it’s evolving with new integrations and features

Connect with Shannon Rosic:

Connect with Guest Name:

About Our Guest:

Richard (Rich) Walker founded Quik! in 2002 with a simple goal—to eliminate paperwork inefficiencies and make work easier. What began as a personal frustration evolved into an industry-leading solution that now powers over 42,000 forms, helping financial professionals streamline their workflows. Today, Quik! stands as the leading forms automation solution, simplifying the process of filling out, managing, signing, and processing paperwork. Its technology integrates seamlessly with CRMs and back-office systems, reducing errors, saving time, and enhancing efficiency.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
The WealthStack Podcast: How AI Is Reshaping the Advisor Experience with Mark Gilbert

The WealthStack Podcast: How AI Is Reshaping the Advisor Experience with Mark Gilbert

By |

The rise of AI is creating a pivotal shift in wealth management—streamlining operations, enhancing client engagement, and helping advisors scale. While some firms remain hesitant, the future belongs to those embracing AI not as a replacement but as a co-pilot that empowers them to serve clients better and grow more efficiently.

In this episode of The WealthStack Podcast, host Shannon Rosic, director of WealthStack content and solutions, sits down with Mark Gilbert, founder and CEO of Zocks, to explore how AI is redefining client intelligence, product reliability, and compliance in the advisor tech stack. 

Shannon and Mark discuss:

  • How AI is being used to automate emails, capture meeting dat,a and reduce manual tasks
  • Why the first 60 days of tech adoption are crucial for long-term success
  • How client intelligence tools can surface key life events and strengthen relationships
  • The critical importance of data privacy, complianc,e and advisor control in AI systems

Connect with Shannon Rosic:

Connect with Mark Gilbert:

About Our Guest:

Co-founding and leading Zocks for over two and a half years, they’ve pioneered a privacy-first AI platform for financial services that revolutionizes data capture from conversations. This role has allowed Mark Gilbert to leverage his skills in AI, enterprise, and fintech Platforms, as well as Go-to-market Strategy. 

Prior to Zocks, he held executive product and technology roles at Twilio, Hearsay Social, and Microsoft after graduating with a Bachelor of Applied Science (B.A.Sc.) focused in Electrical Engineering from the University of Waterloo.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
The WealthStack Podcast: The Next Era of Personalized Wealth Solutions with David Crow

The WealthStack Podcast: The Next Era of Personalized Wealth Solutions with David Crow

By |

The future of wealth management isn’t just about managing portfolios—it’s about leveraging technology to deliver personalized, client-centric solutions at scale. As the industry evolves, advisors and firms must adapt to new digital tools, automation and AI-driven insights to remain competitive.

In this episode of the WealthStack Podcast, host Shannon Rosic, director of WealthStack content and solutions, sits down with David Crow, head of Axos Clearing at Axos, to explore how firms can harness technology, data and AI to better serve clients and drive efficiency.

Shannon and David discuss:

  • The evolution of hybrid wealth models and what it means for the future of advice
  • AI, automation and digital tools—where they add value and where the industry is still playing catch-up
  • The Axos approach to integrating banking and investing to create a seamless client experience
  • Emerging trends in clearing and custody

Connect with Shannon Rosic:

Connect with David Crow:

About Our Guest:

David Crow is an accomplished executive with a wealth of experience dedicated to helping organizations optimize, scale, and transform. As Executive Vice President and Head of Axos Clearing, he leads the company’s strategic growth efforts, driving innovation and client-focused solutions that address the unique challenges each organization faces. His passion for cultivating strong client relationships is at the core of his work, with a focus on listening attentively, collaborating deeply, and connecting strategy to execution to deliver measurable results.

With over 25 years of experience in various financial services roles, from sales to relationship management, David has built a reputation for offering forward-thinking guidance that empowers clients to navigate the evolving financial landscape. His expertise in building tailored solutions has made him a trusted partner to clients across the country. Beyond his role at Axos Clearing, David is an active member of industry groups, serving on the SIFMA Private Client Services Committee and the FINRA Clearing Firm Advisory Committee.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
The WealthStack Podcast: How Agentic AI is Revolutionizing Wealth Management with John Connell

The WealthStack Podcast: How Agentic AI is Revolutionizing Wealth Management with John Connell

By |

The rise of AI in wealth management isn’t just about technological advancement; it’s about fundamentally reshaping how advisors operate, engage with clients and scale their businesses. AI’s ability to automate administrative tasks gives advisors more time to focus on strategic planning and client relationships—core elements of building trust and growing AUM. Firms that embrace this technology early can gain a competitive edge by offering more personalized, efficient service.

Shannon Rosic, director of WealthStack content and solutions, sits down with John Connell, CEO and co-founder of Focal, to explore the transformative power of agentic AI in the financial advisory space. Shannon and John discuss:

  • Agentic AI and its independent problem-solving capabilities 
  • How AI is projected to enhance wealthtech operations and the personal brand of advisors 
  • How AI can be used as a growth lever
  • Why compliance is crucial when adopting AI solutions

Connect with Shannon Rosic:

Connect with John Connell:

About Our Guest:

John L. Connell is the Co-Founder and CEO of Focal, an AI meeting management solution that saves financial advisors 15 hours per week by automating tasks before, during, and after meetings. Focal offers enterprise-grade security and compliance, built on Microsoft’s most secure infrastructure. John is also the CEO of Investiture AI, a consulting firm supporting AI/ML solutions for companies like Apple, Disney, HP, and Reddit. He is passionate about leveraging AI for social good, driving innovation through his podcast, Accelerating AI.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
The WealthStack Podcast: 2025 WealthTech Projections & Predictions with Davis Janowski

The WealthStack Podcast: 2025 WealthTech Projections & Predictions with Davis Janowski

By |

The WealthStack podcast is back for 2025, and advisors are navigating a whirlwind of challenges—think regulatory twists, inflationary pressures and a wealthtech marketplace that feels more crowded than a New York subway at rush hour. This perfect storm is setting the stage for a transformative year, where clarity and consolidation could bring some focus to the ever-evolving advisor-tech relationship.

Join host Shannon Rosic, director of WealthStack content and solutions, as she speaks with Davis Janowski, WealthManagement.com’s senior tech editor, about:

  • Generative AI’s game-changing potential.
  • Why advisors must prioritize tech investments that improve workflows, efficiency and client experience and avoid the shiny object syndrome.
  • Democratization challenges: Despite the promise of technology to expand access to financial advice, the industry remains focused on high-net-worth clients, leaving mass-affluent markets underserved. 
  • The rise of all-in-one platforms: Consolidation continues, with some platforms excelling in integration, but most still struggle to maintain expertise across multiple functions.
  • How the asset manager and advisor relationship has shifted.

Connect with Shannon Rosic:

Connect with Davis Janowski:

About Our Guest:

Davis Janowski is a career journalist who has done stints with fintech startups and as an analyst. Along the way, his work has appeared in The New York Times and many other publications. While much of his focus has been in the fintech sector for the last 13 years, Davis also has extensive experience in evaluating technology and tech products. His career in tech journalism began at PC Magazine, where Davis tested and reviewed consumer and business products and managed a team of editors, technicians, and analysts. He also spent six years covering fintech for InvestmentNews, where he was a technology reporter and columnist and also spoke frequently at industry conferences.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
The WealthStack Podcast: Schwab’s Vision for Advisor Tech with Alison Dooher

The WealthStack Podcast: Schwab’s Vision for Advisor Tech with Alison Dooher

By |

Technology is no longer just a nice-to-have—it’s essential for scaling and improving client outcomes. With increasing demands on advisors, platforms like Schwab are working to simplify, integrate and anticipate the next wave of innovation to help advisors thrive in an evolving landscape.

In this episode of The WealthStack Podcast, Shannon Rosic, director of WealthStack content and solutions at Informa Connect, is joined by Alison Dooher, head of digital advisor services at Charles Schwab, for a live discussion at the recent Schwab IMPACT conference in San Francisco. The conversation dives deep into the future of wealthtech, addressing how Schwab is evolving its digital ecosystem to meet the growing needs of financial advisors. With an emphasis on simplifying tools, improving integrations and leveraging AI, Schwab’s strategy focuses on empowering advisors to streamline operations and enhance the client experience.

Key takeaways include:

  • Why less might be more when it comes to tech stacks
  • What Schwab learned from the TD Ameritrade integration 
  • Why Schwab is enhancing the quality of integrations
  • How AI will empower advisors to focus more on meaningful client relationships rather than replace them

Connect with Shannon Rosic:

Connect with Alison Dooher:

About Our Guest:

Alison Dooher is a member of the Advisor Services Leadership Team and has spent two decades working with and in the service of registered investment advisors.

She currently leads Digital Advisor Solutions, which oversees technology platforms that help the RIAs that custody assets with Schwab serve their clients and increase the scale and efficiency of their business. Dooher and her team play a central role in advancing the custody, trading and support services Schwab provides to independent investment advisors.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
The WealthStack Podcast: The Future of AI Security with Alec Crawford

The WealthStack Podcast: The Future of AI Security with Alec Crawford

By |

With over 62% of wealth management firms acknowledging that AI will significantly transform operations, it’s becoming imperative to adopt AI responsibly while ensuring data integrity, regulatory compliance and robust cybersecurity.

Shannon Rosic, director of WealthStack content and solutions, chats with Alec Crawford, the founder and CEO of Artificial Intelligence Risk, about how this firm is revolutionizing AI security and how the platform is working to solve challenges presented by AI.

Alec and Shannon also discuss:

  • How AI will become the “command center” for firms
  • The operational benefits of AI
  • Key aspects of regulatory compliance and future considerations
  • Actionable insights on mitigating cybersecurity threats using AI

Connect with Shannon Rosic:

Connect with Alec Crawford:

About Our Guest:

Alec Crawford is the Founder and CEO of Artificial Intelligence Risk, Inc., a leader in AI safety, security and compliance. The company created the first AI governance, risk, compliance, and cybersecurity management software platform (AI GRCC), a new category of software. Their customers range from small businesses to large financial institutions.

Alec is an AI and risk management thought leader, writing his weekly publication, STAY Sustainable, and diving deep into sustainability, technology, artificial intelligence, and other related topics, and also hosts a related podcast interviewing high-profile guests in these areas. He is a frequent conference chair and speaker.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
Harnessing the Power of Testimonials for Business Growth with Andrew Johnson of Testimonial IQ

Harnessing the Power of Testimonials for Business Growth with Andrew Johnson of Testimonial IQ

By |

The use of testimonials creates a powerful opportunity to amplify the potential reach of positive experiences through word-of-mouth sharing to new audiences. For financial advisors, online reputation is becoming increasingly important as clients turn to digital channels for information. Understanding how to leverage testimonials effectively can be a game-changer for business growth.

In this episode of WealthStack, Shannon Rosic, Director of WealthStack Content & Solutions, chats with Andrew Johnson, CEO, and Co-founder of Testimonial IQ, about why financial advisors should care about Google reviews, the role of compliance in managing testimonials, and how to align online presence with real-world client relationships.

Shannon and Andrew discuss:

  • Understanding testimonials vs. endorsements
  • Overcoming the fear of feedback
  • What advisors need to know about SEO
  • Future trends in online reputation management and the role of AI in compliance

Connect with Shannon Rosic:

Connect with Andrew Johnson:

About Our Guest:

An experienced FinTech entrepreneur, Andrew previously co-founded Datalign Advisory, an RIA referral platform where he serves as a board advisor. Before Datalign, he worked in management consulting with a focus on B2C marketing and in product/operations strategy with Meta (Facebook). Andrew served for five years in the Navy as a Surface Warfare Officer, including two deployments on the world’s finest Destroyer, USS O’Kane. Andrew earned his MBA from the University of Virginia and his BS from Davidson College. He resides with his family in Denver, CO.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More
Why Business Owners Deserve Better from Their Advisory Partners with Trevor Greenway

Why Business Owners Deserve Better from Their Advisory Partners with Trevor Greenway

By |

Small to medium-sized businesses make up 99% of all U.S. businesses, and most of these business owners are unaware of their enterprise value. The episode dives into how Interval provides critical insights for business owners by automating business health analytics and delivering ongoing value monitoring, ultimately helping advisors provide better guidance by integrating business health data into their planning process.

Join Shannon Rosic, director of WealthStack content and solutions, as she speaks with Trevor Greenway, Co-Founder & CEO at interVal, on how interVal is empowering financial advisors to attract, retain, and better serve high-value business owner clients through the innovative use of technology.

Shannon and Trevor discuss:

  • What data is most important in business valuations
  • How InterVal fits into an advisors overall tech stack
  • How wealth managers can act as the “quarterback” for business owners
  • The importance of having clear business goals when implementing AI

Connect with Shannon Rosic:

Connect with Trevor Greenway:

 

About Our Guest:

Trevor Greenway is an exceptionally passionate leader who believes that when data is harnessed for good, everyone in the ecosystem benefits. He understands that business owners and their advisors can operate more efficiently when financial data is sorted and contextualized in meaningful ways. Believing that everyone succeeds with access to comprehensive information, Trevor led the development of a software platform that provides this data in real time.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More

Archives

Categories