Category: Wealth
The WealthStack Podcast: Breaking Through Advisor Tech Paralysis with James Cantwell

The WealthStack Podcast: Breaking Through Advisor Tech Paralysis with James Cantwell

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Decision paralysis is one of the biggest silent killers of RIA growth. With hundreds of tech tools, endless surveys and no clear roadmap, many firms freeze instead of scaling. The result? Wasted time, poor implementations and missed opportunities to run their practices like true businesses.

In this episode of The WealthStack Podcast, host Shannon Rosic sits down with James Cantwell, founder of WealthTech Select, to unpack why advisors struggle to make confident tech and growth decisions—and what it takes to move past the noise. James has spent nearly three decades across wealth management, asset management and technology, and he’s now building RIA Ascent to help firms find the clarity and direction they’ve been missing.

Shannon and James also discuss:

  • Why decision paralysis is so common in advisor tech and strategy
  • The Cheesecake Factory effect: too many choices, not enough clarity
  • How benchmarking and data can serve as a compass for firm growth
  • Why most tech dissatisfaction stems from poor implementation—not the tools
  • The industry’s need for better connections between RIAs, vendors and consultants

Resources:

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Connect with James Cantwell:

About Our Guest:

Drawing from 25 years across investment management, banking, and WealthTech, James Cantwell brings a unique 360-degree perspective to digital transformation. His journey from GAMCO Asset Management and AST Trust (now Broadridge) to leading SS&C Advent’s consulting practice revealed a critical insight: firms need a better way to evaluate and implement technology.

After guiding hundreds of RIAs and family offices through implementation challenges, he founded The Cantwell Advisory and WealthTech Select to revolutionize how firms assess and adopt wealth management solutions.

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The WealthStack Podcast: Jordan Raniszeski on Carnegie Private Wealth’s Tech Stack Playbook

The WealthStack Podcast: Jordan Raniszeski on Carnegie Private Wealth’s Tech Stack Playbook

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What happens when an advisor leaves the safety net of a big broker-dealer to start fresh—and hand-pick every stitch of technology? For Jordan Raniszeski, co-founder and senior managing partner of Carnegie Private Wealth, it meant balancing efficiency with humanity, testing everything from AI meeting assistants to client portals, and building a culture that embraces innovation without becoming tech-dependent.

In this episode of The WealthStack Podcast, host Shannon Rosic flips the script—interviewing an advisor about the real-world process of building a stack that empowers advisors and delights clients.

Shannon and Jordan discuss:

  • How Carnegie Wealth built a fully customized tech stack from day one
  • Why “tech-enabled, not tech-dependent” is the firm’s guiding principle
  • The ROI reality check: Which tools actually deliver client impact (and which don’t)
  • How AI tools like Jump and Holistiplan are reshaping Carnegie’s workflows
  • Jordan’s advice for advisors overwhelmed by tech options when launching a new firm

Resources:

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Connect with Jordan Raniszeski:

About Our Guest:

Jordan is a leader in the Wealth Management industry and Senior Managing Partner at Carnegie Private Wealth, where he’s helped build a team of well-regarded and experienced advisors. The advisors of Carnegie Private Wealth collectively serve more than 519 households with over $1,100,000,000 in brokerage assets as of January 30, 2025.

In his more than 20 years of experience as an advisor working with high-net-worth individuals and families, Jordan developed expertise in helping corporate executives, professionals, and business owners. As a business owner and organizational leader himself, Jordan intimately understands the time constraints and complexities facing these clients and helps them build a plan to pursue their goals while balancing many different priorities.

Jordan’s career path showcases his leadership and commitment to client service. He began at Deloitte’s individual tax practice, honing his skills in tax and estate planning strategies. Later, at Wachovia Bank (now Wells Fargo), Jordan helped build the Executive Financial Planning practice. Partnering with Angie Ostendarp, he then grew one of Wells Fargo Advisors’ largest brokerage practices. Throughout his journey, Jordan has remained a devoted student of the industry, constantly seeking innovative ways to serve clients.

Leadership has been a constant theme in Jordan’s life. From roles in student government and charitable organizations to positions on sports teams, he has consistently stepped up to guide others. Jordan’s experience made him a natural fit to lead Carnegie’s formation. He now guides the Carnegie team, focusing on a shared vision for wealth management’s future.

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The WealthStack Podcast: The Meeting Assistant Revolution with Parker Ence

The WealthStack Podcast: The Meeting Assistant Revolution with Parker Ence

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In an industry where personalization and scale are often at odds, AI-powered meeting assistants are becoming a cornerstone of the modern advisor’s tech stack. These tools promise to eliminate hours of administrative work by automatically capturing meeting notes, updating CRMs and handling post-meeting follow-ups. But in wealth management, where trust, accuracy and compliance are everything, the stakes are high—and not all notetakers are created equal.

In this episode of The WealthStack Podcast, host Shannon Rosic sits down with Parker Ence, CEO and co-founder of Jump Advisor AI, to explore how the firm is redefining what an AI assistant can do for financial advisors. 

Tune in as this episode unpacks:

  • Why Jump is not just another AI notetaker—and what it actually does
  • How the platform saves advisors 1–3 hours per day with compliant automation
  • Why integrations and advisor customization are core to adoption and scale
  • What 11,000 advisor-client conversations are teaching us about behavioral trends
  • The future of agentic AI, and why “just make that happen” might be your next favorite button

Resources:

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Connect with Parker Ence:

About Our Guest:

Parker Ence is an entrepreneur and operator with 12 years of experience as a CEO or co-founder across advisory tech, data/DaaS, AI, SaaS, and insurtech. As CEO, Parker has operated companies in spinoff, turnaround/distressed, and 0-1 startup scenarios. Other early experiences were in PE/VC, GTM consulting, and economic development.

Jump Advisor AI brings the AI-Enhanced Client Meeting Cycle to financial advisors. It’s how RIA/BD teams cut client meeting admin time by 90% and elevate the client and advisor experience by putting notes, CRM updates, tasks, and compliance logs on AI autopilot. Jump is made for advisors, easy to set up, 100% customizable, secure, and compliant, and integrates closely with the advisor tech stack. It’s like hiring a meeting assistant, faster than dictating, and all-in-one for advisors. 

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The WealthStack Podcast: Human Connection Meets AI Automation with Zeplyn’s Era Jain

The WealthStack Podcast: Human Connection Meets AI Automation with Zeplyn’s Era Jain

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Advisors are drowning in meeting prep, notes and follow-ups—but what if artificial intelligence could give them those hours back and make their advice more personal?

In this episode of The WealthStack Podcast, host Shannon Rosic sits down with Era Jain, CEO and co-founder of Zeplyn, to discuss how they’re building AI-native workflows that free up advisors’ time while structuring human conversations into powerful, actionable data. With a background in Google’s AI division and a passion for reimagining legacy systems, Era breaks down why advisors can’t afford to delay AI adoption—and how structured insight is the key to personalization at scale.

Tune in as this episode highlights:

  • What makes Zeplyn’s “meeting assistant” more than just a notetaker
  • How structured client conversations unlock deeper personalization
  • What “client intelligence” and “practice intelligence” mean for your firm’s future
  • The three pillars every AI tool needs to succeed in wealth management: accuracy, customization and compliance
  • The roadmap to autonomous agents: how Zeplyn is building toward AI that doesn’t just suggest actions, but takes them

Resources:

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Connect with Era Jain:

About Our Guest:

Era Jain is the CEO and Co-founder of Zeplyn, where she leads the company’s mission to build an AI platform that unlocks unprecedented operational efficiency for advisors and reimagines the investor journey.

Before Zeplyn, Era spent a decade at Google as a software engineer building foundational AI technologies for Google Search, Virtual Assistant, and Speech Recognition. Her work primarily focused on using AI to extract, aggregate, and synthesize valuable insights from various unstructured data sources, including web, documents, and human speech. Era’s expertise in building large-scale AI systems, combined with her extensive experience in product development, has equipped her to provide financial advisors with a revolutionary product experience within Zeplyn.

Era holds a Bachelor’s and Master’s in Computer Science and Engineering from the  Indian Institute of Technology, and an MBA from Harvard Business School. She is an advocate for Women in Technology, a long-distance runner, and a vocalist.

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Unlocking Private Markets: How AssetMark Is Redefining Advisor Opportunity with Michael Kim

Unlocking Private Markets: How AssetMark Is Redefining Advisor Opportunity with Michael Kim

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Private markets are no longer just for the ultra-wealthy. In fact, they may be the missing piece in your clients’ portfolios—and AssetMark is betting big on that future.

In this episode of The WealthStack Podcast, host Shannon Rosic sits down with Michael Kim, president and CEO of AssetMark, to unpack how technology, education, and private equity access are converging to redefine portfolio construction. Michael shares AssetMark’s new direction under private ownership and how they’re demystifying alternatives for advisors.

Key highlights include:

  • Why the shrinking number of public companies makes private markets essential for diversification
  • How AssetMark’s UMA tech is streamlining private market access
  • What “growth is life” means for advisors—and their clients
  • Why tax-managed services and real-time client insights are game-changers
  • How AI can power the next best action, but will never replace human connection.

Resources:

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Connect with Michael Kim:

About Our Guest:

Michael Kim is the Chief Executive Officer and President of AssetMark. With more than 25 years of industry experience, he has set the strategic vision for the firm, which encompasses AssetMark’s platform of curated investments, technology solutions, business consulting, operations support, and acquisitions that serve the best interests of financial advisors and their investors.

Michael joined AssetMark in 2010 and has held a number of leadership positions, including Head of National Sales and Consulting, Chief Client Officer, and President (2021–Present). Michael was instrumental during AssetMark’s leveraged buyout transition to Genstar in 2013, its sale to Huatai Securities in 2016, its IPO in 2019, and its sale to GTCR in 2024.

Before joining AssetMark, Michael was a Senior Vice President at Fidelity’s Institutional Wealth Services. He began his career in public accounting at Coopers & Lybrand, LLC.

Michael received his Bachelor of Arts in Economics from the University of California, Los Angeles.

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The WealthStack Podcast: The Future of Personalized Portfolio Management with Govinda Quish

The WealthStack Podcast: The Future of Personalized Portfolio Management with Govinda Quish

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Clients expect personalized portfolios and proposals. So, what if you could ditch cookie-cutter models and deliver truly personalized portfolios, at scale, without blowing up the back office?

In this episode of the WealthStack podcast, Shannon Rosic chats with Govinda Quish, managing director and global head of wealth management product at MSCI. Govinda brings a global wealth lens and deep tech expertise (plus a shared love for horses) to the discussion, as he unpacks how MSCI Wealth Manager transforms complex data into actionable insights for advisors.

Key takeaways:

  • Why only 10% of advisors are using tech to personalize at scale and how to fix it
  • What “advisor-first design” really means
  • How MSCI Wealth Manager streamlines proposals, tax-aware planning and custom indexing
  • The rise of private assets and how advisors can model them effectively
  • The benefits of using MSCI’s risk solutions to calm clients during market volatility

Resources:

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Connect with Govinda Quish:

About Our Guest:

Govinda’s career has been focused on risk and portfolio management for global family offices in the U.S., Hong Kong, UK, and Switzerland. In 2007, he co-founded Quish & Co, LP, an RIA in Boulder, CO. In 2014, he founded Quish & CO AG, a private investment office in Zurich, Switzerland, serving the interests of European families.

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The WealthStack Podcast: Why Every Client Should Feel Like $100M with Libretto’s Jeff Coyle

The WealthStack Podcast: Why Every Client Should Feel Like $100M with Libretto’s Jeff Coyle

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What if your clients could actually see how every dollar of their wealth supports their life goals, without relying on a Monte Carlo simulation or generic risk questionnaire?

In this episode of the WealthStack Podcast, host Shannon Rosic is joined by Jeff Coyle, founder and CEO of Libretto, a platform built to help advisors deliver holistic, personalized wealth strategies. Drawing on decades of experience serving ultra-high-net-worth clients, Jeff shares how Libretto takes institutional-grade planning concepts, like liability-driven investing, and makes them accessible, intuitive, and actionable for all investors.

Shannon and Jeff discuss:

  • Why traditional risk tolerance tools often miss the mark—and what to use instead
  • The role of LDI in hedging real-life client needs—not just targeting returns
  • How Libretto empowers clients to move from a scarcity mindset to one of abundance
  • Why personalization (not simulation) is the future of financial planning

Resources:

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Connect with Jeff Coyle:

About Our Guest:

Jeff Coyle is the founder and CEO of Libretto, a powerful advice platform unifying planning, total wealth portfolios, and risk management for RIAs and family offices, offering an alternative to the risk tolerance and Monte Carlo ecosystem.

A former advisor, Jeff has 25+ years of experience managing UHNW clients and over 30 years of experience pioneering and building multi-generational and multi-disciplinary approaches to wealth management. Over his career, Jeff founded three boutique advisory firms delivering to UHNW private clients, served as Deputy Chief Investment Officer of Personal Financial Services for Northern Trust, and was Chief Strategy Officer at myCFO. In 2017, Jeff founded Libretto to streamline comprehensive advice delivery to private clients. He regularly speaks and shares his thought leadership at influential industry conferences and has been featured in prominent industry publications.

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The WealthStack Podcast: Bridging Advisors and Elder Care with Lauren Clough

The WealthStack Podcast: Bridging Advisors and Elder Care with Lauren Clough

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As clients demand more holistic and human-centered planning experiences, financial advisors are increasingly being asked to support aging-related decisions, from home transitions to end-of-life care. For many, this “messy middle” between long-term care planning and estate settlement has become a blind spot.

So, what does it take to navigate life’s most challenging transitions, like elder care? In this episode of the WealthStack podcast, host Shannon Rosic chats with Lauren Clough, co-founder and CEO of bQuest. Together, they explore how bQuest is transforming the elder care conversation by seamlessly connecting advisors to resources that support families through the complexities of aging and beyond. Lauren shares her personal and professional journey, drawing from her family’s experiences with Alzheimer’s, and introduces a platform that bridges financial expertise with caregiving needs.

Key takeaways:

  • How advisors can start the elder care conversation without feeling intrusive
  • How bQuest simplifies access to crucial service providers 
  • The “messy middle” of financial planning and elder care
  • Leveraging technology and AI for proactive planning

Resources:

Connect with Shannon Rosic:

Connect with Lauren Clough:

About Our Guest:

With over a decade of professional experience, Lauren Clough, Co-Founder and CEO of bQuest, has dedicated her career to driving innovative solutions in Care Coordination. Her background as an investor and entrepreneur fuels her mission to revolutionize industries through collaborative B2B strategies and impactful D2C offerings. Lauren’s strength in business development and strategic growth enables her to lead both organizational innovation and meaningful partnerships across the care economy. Aligned with the core values and culture of bQuest, she remains committed to leveraging a broad network of professional organizations to create measurable progress and lasting impact for family caregivers.

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The WealthStack Podcast: Leveraging Forms Automation to Boost Client Experience with Rich Walker

The WealthStack Podcast: Leveraging Forms Automation to Boost Client Experience with Rich Walker

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As financial technology continues to evolve, one key area of change is the automation of routine tasks. For wealth management professionals, forms automation is essential for boosting efficiency, reducing manual errors, and enhancing the client experience. As the demand for faster, more seamless processes grows, many advisors are turning to automation solutions to streamline paperwork and focus on what matters most: building relationships and growing their businesses.

In this episode of The WealthStack Podcast, host Shannon Rosic, director of WealthStack content and solutions, sits down with Richard Walker, CEO and co-founder of Quik!, to explore how automating forms can help financial advisors save time, reduce errors, and ultimately improve client experience.

Shannon and Rich also discuss:

  • The impact of forms automation on productivity and client engagement
  • Why clean data is critical for a successful automation strategy
  • The implications of AI and how it’s enhancing accuracy
  • The future of forms automation and how it’s evolving with new integrations and features

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About Our Guest:

Richard (Rich) Walker founded Quik! in 2002 with a simple goal—to eliminate paperwork inefficiencies and make work easier. What began as a personal frustration evolved into an industry-leading solution that now powers over 42,000 forms, helping financial professionals streamline their workflows. Today, Quik! stands as the leading forms automation solution, simplifying the process of filling out, managing, signing, and processing paperwork. Its technology integrates seamlessly with CRMs and back-office systems, reducing errors, saving time, and enhancing efficiency.

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The WealthStack Podcast: How AI Is Reshaping the Advisor Experience with Mark Gilbert

The WealthStack Podcast: How AI Is Reshaping the Advisor Experience with Mark Gilbert

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The rise of AI is creating a pivotal shift in wealth management—streamlining operations, enhancing client engagement, and helping advisors scale. While some firms remain hesitant, the future belongs to those embracing AI not as a replacement but as a co-pilot that empowers them to serve clients better and grow more efficiently.

In this episode of The WealthStack Podcast, host Shannon Rosic, director of WealthStack content and solutions, sits down with Mark Gilbert, founder and CEO of Zocks, to explore how AI is redefining client intelligence, product reliability, and compliance in the advisor tech stack. 

Shannon and Mark discuss:

  • How AI is being used to automate emails, capture meeting dat,a and reduce manual tasks
  • Why the first 60 days of tech adoption are crucial for long-term success
  • How client intelligence tools can surface key life events and strengthen relationships
  • The critical importance of data privacy, complianc,e and advisor control in AI systems

Connect with Shannon Rosic:

Connect with Mark Gilbert:

About Our Guest:

Co-founding and leading Zocks for over two and a half years, they’ve pioneered a privacy-first AI platform for financial services that revolutionizes data capture from conversations. This role has allowed Mark Gilbert to leverage his skills in AI, enterprise, and fintech Platforms, as well as Go-to-market Strategy. 

Prior to Zocks, he held executive product and technology roles at Twilio, Hearsay Social, and Microsoft after graduating with a Bachelor of Applied Science (B.A.Sc.) focused in Electrical Engineering from the University of Waterloo.

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